Pre-Built Homes: Manufactured Housing
and Standards
The term "manufactured home" was adopted
in 1980 by the the United States Congress to describe a type
of house that is constructed in a factory to comply with a building
code developed by the Department of Housing and Urban Development
(HUD). In the past, manufactured homes were called "mobile homes," a
term that many people still use. However, "mobile" is no longer
an accurate name because fewer than five percent of such homes
are ever moved off the owner's original site.
WARRANTIES & OTHER
PROTECTIONS FOR THE HOME PURCHASER
Federal standards and written warranties protect
buyers of manufactured homes. Every manufactured home now offered
for sale has a small red and silver seal that certifies that
the home has been inspected during construction and meets federal
home construction and safety standards. These standards were
developed to assure a suitable level of performance in every
manufactured home constructed in the U.S. Such standards, together
with the manufacturers' warranties, serve to protect you -- the
home buyer.
FEDERAL CONSTRUCTION AND SAFETY STANDARDS
Since mid-1976, all manufactured homes have
been constructed to meet the federal building standards adopted
and administered by the U.S. Department of Housing and Urban
Development. This national code is called the National Manufactured
Home Construction and Safety Standards. The code regulates manufactured
home design and construction, strength and durability, fire resistance,
and energy efficiency. It also prescribes the performance standards
for the heating, plumbing, air conditioning, thermal, and electrical
systems. The National Manufactured Housing Construction and Safety
Standards Act also requires that you receive a home owner's manual
when you buy your home. This manual will explain, among other
things, what to do if something goes wrong with your home. Some
of the important subjects covered in the home owner's manual
include general maintenance, safety (including a fire safety
checklist), and state agencies involved in enforcing the federal
manufactured home standards.
THE MANUFACTURER'S WARRANTY
Warranties vary among different
manufacturers. Ask to see the warranties on the manufactured
homes that interest you and compare them before you buy. All
retailers are required to have copies of the manufacturers' warranties
that are offered on the homes they sell, and they will make them
available to you if you ask to see them. By reading the warranty
before you buy your home, you can make sure the home you buy
is covered by the kind of warranty protection you want. Goff
Home Inspections recommends to have the home inspected
before the end of the warranty to make sure the manufacture does
all of the repairs.
When you buy your manufactured home, you will
receive the manufacturer's written warranty from your retailer.
The manufacturer's written warranty usually covers substantial
defects in workmanship in the structure; factory-installed plumbing,
heating, and electrical systems and factory-installed appliances
(these also may be covered by appliance warranties). It is important
to understand that the manufacturer's warranty will not provide
coverage for problems resulting from lack of proper installation
or maintenance, accidents, owner's negligence or unauthorized
repairs. Therefore, to make sure that your home's warranty will
be honored carefully follow the manufacturer's instructions for
installing, maintaining, and repairing your home. In many cases,
the retailer will perform service under the manufacturer's warranty.
However, it is the manufacturer who has the final responsibility.
Be aware that if the retailer must order parts from the manufacturer
to make a warranty repair, shipping and delivery of those parts
may affect the amount of time it takes to get service. Before
you buy your manufactured home, ask to see the written warranties
offered on the homes the retailer sells. Manufacturers warranties
cover many, but not all, types of potential problems.
The answers to the following questions should
help you get the kind of warranty protection you want:
What warranties come with the manufactured home? You may
get warranties from the home manufacturer, the retailer,
the transporter, the installer, and the appliance manufacturers.
What exactly does each of these warranties cover? What
do they not cover?
Do the manufacturer's or retailer's written warranties
on the home cover transportation and installation? If not,
are installation and transportation covered by separate written
warranties?
How long do the warranties last?
How do you get warranty service?
Who will provide service under the warranties?
Where will the warranty service be performed?
Consider these important
questions about warranty coverage before you decide which home
to buy. Implied warranties are unspoken, unwritten promises
created by state law. Ask to see all warranties in writing.
Make sure you understand who offers the warranty, who performs
the service, and what is and is not covered before selecting
and buying your manufactured home. In addition to any written
warranty offered by the manufacturer, you may have certain "implied warranties" when you buy a manufactured
home. An implied warranty is an unspoken, unwritten promise that
a product is fit to be sold and used for its intended purposes--for
example, that a manufactured home is fit to be sold and lived
in. These implied warranties protect you even if no written warranty
is offered by the manufacturer or retailer. Most states allow
sales that exclude implied warranties ("as is" sales). However,
some states do not permit a seller to exclude or limit implied
warranties. Contact your state or local consumer protection office
to ask about implied warranty protections in your state. When
buying a manufactured house, especially a used one, make sure
you know whether it is being sold "as is" -- with no implied
or written warranty.
THE RETAILER'S WARRANTY
A retailer may offer a written
warranty on a home. Written warranties are not alike. But, typically,
the retailer's warranty will tell you the terms of the warranty,
what you must do to keep the warranty in effect, what you can
reasonably expect from the retailer, and that the home has been
installed according to manufacturer specifications and local
regulations. The warranty also will guarantee that the home has
a HUD inspection seal and that optional appliances and equipment
have been properly installed. Remember, ask to see the retailer's
warranty before buying to check on what it does and does not
cover. You should know that a retailer's warranty will not provide
coverage for problems that arise from owner's negligence, failure
to provide proper notice for service, and unauthorized repairs.
Once the warranty expires Goff Home Inspections recommends
a extended home warranty to protect the appliances, plumbing
and heating systems.
APPLIANCE WARRANTIES
The appliances in your home also will be covered
by warranties. In many cases, these warranties, along with use
and care manuals, are provided by the individual appliance manufacturers.
In addition, some states require that the home manufacturer's
warranty cover the appliances that come with your home. Read
the appliance warranties and note the duration and terms. In
addition, check instructions in the warranty about how to get
service. In most cases, the quickest service can be obtained
from the appliance manufacturer's authorized service centers.
Check the use and care information on the appliance warranties
for a list of such service centers or service agents. However,
if warranty service is not available from the appliance manufacturer
or its servicer, contact your retailer for assistance. The home
manufacturer's warranty, if any, may provide warranty service
for your problem. The retailer may offer a written warranty,
but not everything will be covered.
PLACEMENT & SELECTION
OF YOUR MANUFACTURED HOME
Manufactured homes offer a wide variety of
styles and prices. There is a manufactured home to fit almost
every pocketbook. Some models are designed for those whose budget
limits them to a lower-cost home. Other models have such higher-priced
features as cathedral ceilings, formal dining rooms, and wood
burning fireplaces. The home can be a single-section unit or
a larger multi-section unit. Multi-section homes come from the
factory in two or more parts that are joined at the site. A single-section
home comes from the factory as one complete unit. With more than
150 companies building manufactured homes in more than 400 factories,
and with manufactured home sales centers located throughout the
United States, you have an opportunity to choose from a wide
variety of home styles.
PLACING YOUR MANUFACTURED HOME
Before you select and buy your home, you should
decide where it will be located. There are three basic options
you can consider. First, you could plan to place your manufactured
home on land you own or intend to buy. If you choose this option,
you must consider zoning laws, restrictive covenants, and hookup
regulations. Such restrictions may prevent you from placing a
manufactured home on a particular piece of land. Second, you
could plan to place your manufactured home on a leased home site
in a manufactured housing development, in which case the company
managing the development will normally take care of these considerations.
Third, you could decide to buy a home already on a home site
in a planned community. Then, of course, you would not be faced
with the typical placement concerns.
PLACING YOUR HOME ON YOUR OWN LAND
If you own or plan to buy land for your manufactured
home, there are several matters you should consider. Zoning in
cities and suburban areas, and in some semirural areas, you may
face zoning requirements that must be met. In certain areas,
there may be a prohibition against manufactured homes, or certain
requirements regarding their size and exterior appearance. You
can find out if there are any restrictions or requirements by
contacting the local community's planning and land use department.
Consult your local telephone directory for the office nearest
you. Restrictive Covenants limitations in property deeds that
control how you can use the land. These may include a requirement
that homes be a certain size or a prohibition that lands not
be used for certain purposes. The title search, conducted when
you buy the land may reveal information about such restrictions.
Sometimes, however, the restrictions are described in ways that
are difficult to understand. You may want to check with an experienced
real estate attorney to see if there are any restrictive covenants
that would keep you from placing your home on the land you are
considering. Utilities- although a manufactured home comes complete
with plumbing, electrical, and heating systems, it must, like
all homes, be connected to electrical, water, and sewerage facilities.
If your site is in a well-developed area, all necessary utilities
may be available, subject to connection charges. Find out exactly
what utilities are available and how much it will cost to connect
your home to all utility sources. Contact your local public utilities
division for information about utility services in your area.
Make sure the the applicable zoning and the deed on your land
will allow a manufactured home to be placed there.
There are a number of important questions
to consider when placing your manufactured home in a rental community.
Electrical Facilities. Electricity is usually
available in all areas. But if the area where you plan to live
does not have ready access to electric power, connection could
be quite expensive. Check with the local power company to find
out whether electricity is readily accessible.
Water Facilities. In many locations, there
may not be local government-supplied water lines. If there is
no water, you may have to drill a well. Do not assume that all
drilling will provide water. Check with a local well-drilling
company about costs and whether success is guaranteed. Also,
check with local health authorities to make certain there are
no problems with the quality of the water in the area.
Sewerage Facilities. Many areas still rely
on septic tank systems instead of a city or county sanitary sewerage
system. If you cannot connect your home to a sewerage system,
you must check with local authorities about installing a septic
tank. Properly installed septic systems can work quite well.
But sometimes they cannot be used. For example, where the soft
is not able to absorb the discharged waste. For more information,
contact the local health department or the office responsible
for granting building permits.
PLACING YOUR HOME IN A RENTAL COMMUNITY
You may want to place your home on a leased
site in a community especially planned for manufactured housing.
Placing your home in such a community usually involves fewer
practical problems. If you are interested in a rental community,
visit the ones in the area where you wish to live. In addition,
some manufactured home retailers may operate their own rental
communities, so you may wish to ask the retailer for information
and advice about them. Find out what each community offers and
the differences among them, including the financial aspects,
such as rental and installation costs and any miscellaneous service
charges. There also are several questions you will want to ask
before deciding upon a particular rental community.
Is a written lease required and, if so, for how long?
What are the charges for utility connections or other services?
Do the community's rules require that it be responsible
for installing your home, or can you let your retailer do
the job?
What charges will be made for installation? Who will be
responsible for ground maintenance, snow removal, refuse
collection, street maintenance, and mail?
What are the community's rules and regulations? For example,
are pets prohibited? Can you accept and live with such rules?
Are there any special requirements or restrictions when
you sell your home?
Are there any provisions to protect you if the owner of
the manufactured home community where you lease your home
site sells the property for another purpose?
BUYING A MANUFACTURED HOME IN A PLANNED
COMMUNITY
You may want to consider another alternative
and buy a home that already is located in a planned community.
As with a rental community, there are fewer practical problems
involved because you do not have to concern yourself about placement.
Be sure to check into the costs, services, and rules of any planned
community before you buy. You should consider the matters such
as who is responsible for utility connections, if there will
be any restrictions on resale of your home, and whether you can
live with that community's rules.
CHOOSING A MANUFACTURED HOME
There are several matters you may want to
consider when choosing a home. How do I want my home to look?
You may select from a variety of exterior designs, depending
upon your taste and your budget. External siding options come
in a variety of colors and materials including metal, vinyl,
wood, or hardboard. You also may select such outside design features
as a bay window, a gable front, or a pitched roof with shingles.
Awnings, enclosures around the crawl space, patio covers, decks,
and steps also are available. What size home and floor plan do
I want or need? Manufactured homes are available in a variety
of floor plans that include spacious living rooms, dining rooms,
fully equipped kitchens, one or more bedrooms, family rooms,
and utility rooms. Depending upon your needs and the size of
your lot, you can choose a single-section home plan or a larger
multi-section design. Homes range in size from 400 to 2500 square
feet.
Check state laws- they may limit the movement
of your home after installation. If there is a chance that you
might relocate your home to another state, find out about state
laws covering transportation of manufactured homes. Some states,
particularly eastern states, have certain regulations, such as
weight, size, or width limitations, that may prevent you from
moving your home. Before you purchase, check with the appropriate
authorities in the states through which you may want to transport
your home. If you do move your home you will be faced with extra
expenses. Besides transporting costs, which include licensing
fees to take your home through a state, you again will have the
cost of foundation construction, installation, and utility hookups.
What interior options and features are available?
Manufactured homes have many options and features for a variety
of floor plans. You also can choose color and quality options
for carpets and wall coverings and you can choose other features
such as custom cabinets, window designs, and wood-burning fireplaces.
Some home models and manufacturers offer more custom options
than others. Ask your retailer what options are offered on homes
they sell.
What appliance packages are available? Most
manufactured homes are sold with a refrigerator and range. But
some appliance packages may include microwave oven, trash compactor,
garbage disposal, washer/dryer, and built-in indoor grill. Central
air conditioning also is an option. Be sure your energy package
is designed for the climate zone where your home is located.
What energy -efficiency
options are available? The National Manufactured Home Construction
and Safety Standards require separate energy efficiency levels
for the three different temperature zones of the United States.
However, you may wish to increase your home's energy efficiency.
There are a variety of optional energy packages available,
such as increased insulation, double- and triple-glazed windows,
sheathing products, self-storing storm windows, and "high-efficiency" water heaters, furnaces,
refrigerators, and air conditioners. Ask your retailer about
available energy-saving features and their costs. You especially
should note the "heating certificate," which specifies the
temperature zone for which the home is designed, and the "comfort
cooling certificate," which specifies the appropriate central
air conditioning system for the home. Both certificates are located
on the inside of the home. You should not place your home in
a climate zone for which it was not designed.
What written warranty coverage is offered
on the home, its transportation, and its installation on the
home site? Nearly all manufacturers offer a written warranty
on the home itself. There are, however, important differences
among warranties. For example, manufacturers' warranties may
exclude coverage of installation and transportation (although
reliable retailers or contractors usually offer written warranties
on these services). Although you may never need such warranty
services, it is a good idea to check the coverage of any warranties
that are offered before you buy.
BUYING A MANUFACTURED HOME
Most likely you will buy your home from a
retail sales center, although today, in some states, you also
could buy your manufactured home from a real estate agent if
the home is already located in a community. Some retail sales
centers are owned and operated by a home manufacturing company,
but most retail businesses are independently owned and operated.
They sell homes built by several manufacturers. You should. use
as much care in choosing your retailer as you do in choosing
your home and its features. This is because the retailer will
help you choose your home and, if you wish, custom order it from
the factory. In addition, the retailer usually will be the one
responsible for having your home delivered and installed. The
retailer also may arrange for financing and insurance for your
home. Finally, after you move into your home, your retailer often
will be the person you contact for warranty service.
One of the best ways to find a reputable retailer
is to talk with friends who live in manufactured homes and get
their recommendations. You also might ask them to recommend a
home manufacturer. You may wish to contact your local Better
Business Bureau to find out if a particular retailer or manufacturer
has a record of unsettled or unresolved complaints on file. You
also may wish to contact your state manufactured home association
and request the names and addresses of manufacturers or retailers
in your area. Compare warranties offered by various manufacturers
and retailers.
SITE PREPARATION,
TRANSPORTATION & HOME
INSTALLATION
Proper site preparation and installation are
necessary for comfort, durability, and correct functioning of
your home. Make sure the transporting company warrants its services
in writing. Before your home is installed, you must ensure that
the site has been prepared properly. If you are placing your
home on your own land, your retailer can provide advice on how
to prepare the site. If you will be living in a rental community,
the community manager will probably take care of site preparation.
Before signing your lease, ask about this and any other costs.
SITE PREPARATION
If you are having your home installed on your
own land, you are responsible for site preparation. However,
it is a good idea to ask your retailer (or whoever is going to
install your home and warrant the installation) to inspect the
site prior to installation to make sure that everything has been
prepared properly. Here are some guidelines that must be followed
in preparing the site:
The site must be accessible by the truck transporting your
home.
The site must be as level as possible.
The precise site area must be cleared of trees, rocks,
and any other surface debris.
The soil must be graded and sloped for water runoff.
The soil must be compacted so that the foundation will
not sink or shift on loose earth fill.
Although you may be able to do some work yourself,
such as removing trees and shrubs, most site-preparation tasks,
such as grading and compacting the soil, require technical expertise.
You will need to contract for expert assistance to ensure that
your home is installed on firm land that adequately drains.
TRANSPORTING YOUR HOME
In most instances, your home will be transported
first from the factory to the retail sales center. At the center,
your retailer will use a checklist to make sure your home arrived
undamaged, and if any problem occurred while your home was being
transported from the factory, it will be repaired before delivery
to your home site. If any damage occurs while the home is being
transported to your site, the company transporting your home
is usually responsible. Therefore, you should check for damage
as soon as your home is delivered. If you find any damage, contact
the transporting company immediately. If you allow your home
to be transported by a company that does not provide a written
transportation warranty, it may be difficult to obtain free repairs,
if any are necessary. Therefore, before you purchase your home,
make certain that the transporting of your new home is protected
by a written warranty.
INSTALLING YOUR HOME
After you have chosen the retailer and your
home, have complied with local building and zoning requirements,
have obtained state inspections when necessary, have properly
prepared the site, and have gotten good warranty protection on
the home and its transportation and installation, you are ready
to have your home installed on a home site. This also requires
careful attention.
Every manufacturer is required by the federal
standards to provide instructions for installing your home. However,
the actual installation typically is not within the manufacturer's
control. Therefore, the installation of your manufactured home
is not covered by the manufacturer's warranty. These cautions
are not designed to worry you, but rather to alert you to the
importance of installation. Hundreds of thousands of manufactured
homes are installed on sites each year without major problems.
You should not have problems if your home is installed by a reliable
retailer or by a company that specializes in manufactured home
installation. Check for damage as soon as you receive your home
and report any problems to the retailer or transporter as soon
as possible. The manufacturer's written warranty on the home
usually will not cover problems that are caused by improper installation.
Usually, the retailer will install your home or contract with
a professional installation crew to do the work. In most cases,
the price of your home will include the cost of installation
by such qualified professionals. Be sure to check this with your
retailer before you sign the sales contract. If installation
is not included in the price, you may have to contract with a
separate company to install your home. Ask your retailer for
the names of such companies.
Clarify in writing what installation services
are provided, who is providing them, and who warrants the work.
The retailer should spell out in writing the full scope of installation
services that are included in the price of your home. This should
assure you that everything is covered and that there will be
no misunderstandings about who is responsible for what. Regardless
of whether the retailer or a separate company installs your home,
you should follow several guidelines.
Discuss with the contractor the steps involved in installation
so you understand them.
Have the contractor write these steps into the contract.
Ask if there is a written warranty covering your home's
installation. If not, then ask to have it put in writing.
By following these guidelines, you will know
exactly what you are paying for, how to check your home to see
that the work has been done properly and, equally important,
what kind of warranty protection covers each step. Installing
your home involves six steps. The price of your home usually
includes all of these steps. Therefore, ask to see an itemized
list in writing before signing the contract to purchase your
home.
1.Transporting Your Home From the
Retailer's Sales Center to Your Home Site.
The manufacturer normally is responsible for
transporting the home from the factory to the retailer, and the
retailer is usually responsible for getting the home to your
land. However, if the roads are not adequate or there are obstacles
that will make it difficult to get the home to your site, your
retailer may be unable to accept responsibility for delivering
your home. Be sure to check the route to your home site for such
things as low-hanging tree limbs and loose rocks.
2. Constructing a Foundation for Home
Placement.
In addition to following the manufacturer's
instructions and complying with local law, find out if the institution
financing your home (or the rental community in which you place
your home) has foundation requirements. The Federal Housing Administration
(FHA) and Veterans Administration (VA) also have special foundation
requirements. Remind your retailer about the kind of financing
you are using so that all applicable foundation requirements
will be met. If you place your home on your own property, you
have the option of choosing from a number of different foundation
types. Several types of foundations are available, from concrete
slabs to full basements. Remember, local codes reflecting the
different climates and soil conditions must be followed. A professional
installer will know which foundation codes are required by local
law or what is required by your financing institution.
3. Leveling Your Home.
It is essential that an experienced crew installs
your home to assure that it is leveled correctly. Leveling is
one of the most important steps in setting up your home. It must
be done according to the manufacturer's specifications. If your
home is not level on its foundation, the weight of the home will
not be distributed evenly. Poor leveling could result in such
problems as doors that do not open and close easily or floors
or walls that buckle. If any of these problems do occur because
your home was not properly leveled, the manufacturer's warranty
will not cover the repairs. Remember, the manufacturer's warranty
only covers problems resulting from faulty construction. Insist
on walking through the home before the installation crew leaves
to check for signs that your home may not be level. Leveling
is critical and must be performed by a professional crew. Walk
through your home before the installation crew leaves to assure
that the home is level. After installation has been completed
and you have checked out the installed home, it is very important
to periodically recheck the leveling of your home. This is important
because, over time, such things as foundation supports may settle
unevenly and create an un-level condition. Such conditions can,
in extreme cases, cause serious damage to the walls and floors.
Normally, you should recheck leveling about 60 to 90 days following
installation and, perhaps, once a year after that.
4. Securing Your Home to the Foundation.
It is not sufficient merely to place your
home on a properly constructed foundation. There are certain
minimum requirements that should be met. To ensure that your
home does not shift and become damaged, it must be anchored to
the ground according to the manufacturer's instructions or as
required by local codes. Anchoring should prevent severe winds
from damaging your home. Although your home will come with instructions
for properly securing it to its foundation, anchoring is not
a do-it-yourself project. Talk with your retailer about anchoring,
and be sure that your home's installation includes this very
necessary step. Anchoring your home to the ground should be done
by experts.
5. Finishing Your Home.
Once your home is secured to the foundation,
finishing work may be needed, such as an enclosure around the
crawl space or landscaping. If your home is a multi-section,
finishing may include applying molding and joining carpet on
the interior or completing work on the exterior siding.
6. Connecting Your Home to Utilities.
Installation services should include connecting
your home to the necessary water, electrical, gas, and sewerage
lines. If this is not included in your installation price, you
will have to contract for these services yourself. Your retailer
can tell you how to make arrangements for utility connections.
Alternatively, you can obtain the information from the local
government agency that oversees building permits.
INSPECTION OF YOUR NEW MANUFACTURED
HOME
When you take possession
of your new home, the first thing to do is to check it over thoroughly.
It is important to discover problems early and report them to
the retailer or the installer within the warranty's time limits. Goff
Home Inspections and perform each of the inspections
to make sure that the home is level and anchored properly.
INSTALLATION INSPECTION
First, check to see that your home was installed
properly. If you are present during installation, ask the installation
crew manager to walk through your home with you to assist in
identifying problems and to answer your questions. Open and close
all interior and exterior doors. If a door does not open and
close smoothly, it may indicate a need for a minor hinge adjustment,
but it also may be a sign that the home is not level. Immediately
call this to the attention of the person responsible for installation.
Also, examine the entire house. Look at the walls, the floors,
and the ceilings. Be certain that all faucets and appliances
work.
GENERAL INSPECTION
You will want to make your inspection of the
home in an organized way. A good strategy is to inspect the outside
of your home first and then check the interior, carefully going
through each room. Many manufacturers provide a checklist in
the owner's manual of items you should inspect. You should fill
out the checklist and return it to the manufacturer as soon as
possible. As you make your inspection, jot down on paper every
item you think requires service. When you are finished, make
copies of the list -- one for you, one for your retailer, and
an extra copy for the manufacturer. It is also a good idea to
put the date of your inspection on the list. Carefully inspect
your home for any problems as soon as it is installed; make sure
that it is level-check doors, windows, and drawers. *Remember
that installation is the key to durability and proper functioning
of your home.